Frequently Asked Questions (FAQ)
Welcome to TaylorMaed K9's Frequently Asked Questions page! Here, you'll find answers to common inquiries about our biothane products, selecting the right length for your needs, and information about the non-profits we proudly support. Have a question that's not answered here? Feel free to reach out to us directly. We're here to help!
Tell Me All About Biothane
Learn everything you need to know about Biothane, from its durability to its versatility. Get the lowdown on why it's the perfect material for your K9 gear.
Q: What is biothane? Is it like anything I know?
A. Biothane is a synthetic material made from a core of strong nylon webbing coated in a layer of PVC or polyurethane. It feels like leather but softer, offering the same durability and strength with added flexibility and comfort.
Q: Is Biothane safe for my dog?
A: Yes, Biothane is non-toxic and safe for your furry friend. It's commonly used in the equestrian industry and has been tested for durability and safety.
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Q: What makes Biothane better than nylon or leather?
A: Biothane is incredibly durable and often outlasts leather. It's resistant to water, rot, and mildew, making it ideal for outdoor use. Biothane offers the best of both worlds - it's as strong as nylon but waterproof and easy to clean like plastic. It's also more durable than leather and doesn't require conditioning.
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Q: Can I use Biothane products for swimming or water activities?
A: Yes, Biothane is waterproof and won't absorb water, making it perfect for water-loving dogs and activities like swimming or hiking in wet conditions.
Q. How do I clean Biothane products?
A: Biothane is easy to clean! Simply wipe with a damp cloth or rinse with water. For stubborn dirt, mild soap can be used.
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Q: Can I choose custom colors for my Biothane products?
A: Absolutely! We offer a variety of colors to suit your preferences.
Q: Are custom-sized products available?
A: Yes, we offer custom sizing for collars, leashes, and other products. Contact us with your specific measurements for a personalized fit.
Q: Are custom products eligible for returns or exchanges?
A: Unfortunately, custom products are non-refundable. Please double-check your selections and sizes before completing your purchase.
Q: How long does it take to receive my order?
A: Our standard lead time is 1-2 weeks. However, this may vary depending on current order volume and customization requirements. We'll provide you with an estimated delivery date at the time of purchase.
Our Non-Profit Partnerships
Learn about the non-profit organizations we proudly support and the impactful work they do to improve the lives of dogs and their human companions.
Q: Which organization do you support?
A: At TaylorMaed K9, we are proud to support the Fur Missile K9 Foundation. This non-profit organization provides trained K9s and essential equipment to law enforcement agencies across the USA that lack the resources to acquire them on their own. Funded exclusively through donations, Fur Missile K9 Foundation plays a crucial role in enhancing the capabilities and safety of law enforcement officers and their communities. We are honored to contribute to their mission and make a positive impact in the K9 community.
Q: Why don't you support more organizations?
A: Currently, we proudly support the Fur Missile K9 Foundation, an organization that aligns closely with our values and mission. As a new company, we are dedicated to building meaningful partnerships with organizations that share our passion for supporting the K9 community. We believe in quality over quantity when it comes to our partnerships, ensuring that each collaboration is impactful and aligns with our values. As we grow, we look forward to exploring opportunities to support additional organizations that make a positive difference in the lives of dogs and their human companions.
Q: Are you wanting to support more organzations?
A: Absolutely! Know of a great non-profit that we can support? Drop a line and let us know! We're always looking for new opportunities to give back to the community and make a positive impact together.
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Where to Find Us
Read below to find out how to purchase our products.
Q. Where can I purchase your products?
A: While we primarily operate online, we occasionally have booths at local farmers markets and trade days in the Southeast Texas area. Keep an eye on our social media for announcements about upcoming events! Additionally, if you're local to the Ohio area, you can find our products at Alpha Pack K9.
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